We can fax! - Fax2Mail and Email2Fax with T.38 at dus.net
Many organizations continue to work with fax - for example where written form, archives or interfaces to older systems play a role. At DUStel, we bundle fax with the VoIP infrastructure of dus.net: Incoming faxes can be sent as Fax to eMail as a PDF (with optional original TIFF attached); outgoing faxes can be sent as a PDF attachment via eMail to Fax; in parallel, T.38 supports the operation of an existing fax device via a suitable adapter such as a Fritz!Box.
The three sections below explain Fax to eMail, T.38 and eMail to Fax individually - including the stated fee of EUR 0.03 per received Fax2eMail page (incl. VAT) and the note that a free Fax2eMail service is no longer offered. Sending from the customer center and sending by e-mail address rufnummer@fax.dus.net with a subject line for authentication correspond to the processes described there.
Incoming faxes to your telephone number are converted directly into a PDF document on our system and sent to you by e-mail.
The PDF is well suited for forwarding, filing in document management or printing on demand; the optional TIFF corresponds to the classic fax format and can be helpful for post-processing or special tools.
Our fee-based Fax2eMail service (EUR 0.03 per page received, incl. VAT) is based on highly efficient and extremely reliable software that provides you with the original TIFF in the e-mail attachment in addition to the PDF document. A free Fax2eMail service is no longer available.
With the T.38 protocol, we create a reliable way to connect the old world with the new. Your existing fax machine remains your primary input and output device.
In addition to your fax machine, a T.38 "adapter" is required for operation. The Fritz!Box, for example, is such an "adapter" that supports the T.38 protocol and thus makes your fax machine T.38-capable.
Mixed operation in conjunction with fax to e-mail is also possible - for example, if some of the correspondence should end up on the device and another part directly as a PDF in the mailbox.
In addition to sending a fax (for a fee) directly from the customer center, you can also send a fax by e-mail with an attached PDF. This is easy, convenient and possible from anywhere.
The recipient fax number is entered as the email destination address (rufnummer@fax.dus.net) and the document to be faxed is attached as a PDF. The subject line is used for authentication.
You will then receive a PDF dispatch report by e-mail, with a thumbnail of the 1st page and the dispatch parameters as well as the dispatch status.
You don't need a fax machine at work: the PDF report in the e-mail summarizes the status and dispatch parameters - easy to read for you or for queries to support.
